If none of these steps work then you should try the following steps in this order: #1: Check the printer Turn both devices off, wait 10 seconds, and turn them on again.Check that both the iPhone/iPad and printer are running the latest software.Ensure all devices are on the same network.Ensure your iOS device is not in AirPlane mode.Check that the printer has its wireless connection switched on.
To address this problem please follow these steps: Try these steps first Typically, you’ll see this error if your printer and device are on different wireless networks - that’s really the very first thing to check: Are both the printer and the Apple device on the same Wi-Fi network?